FREQUENTLY ASKED QUESTIONS
Welcome to the website of GesFU LLC (hereinafter referred to as “Company” or “we”)! Please read these Terms of Use (hereinafter referred to as “Terms”) carefully before you enjoy shopping. By using our website or purchasing our products, you agree to the following Terms. If you do not agree to these Terms, please do not use this website.
- Frequently Asked Questions
1.1 Order Status Inquiry
●How do I check the status of my order?
You can view the order history and status by logging into your account, or find relevant information in the order confirmation email.
1.2 Shipping and Shipping Costs
●How do I ship my order?
We offer domestic and international shipping options in the United States, and the shipping options will be displayed at checkout.
●How much is the shipping cost?
The shipping cost will be calculated based on your order total and the shipping method you choose. The specific cost will be notified in advance at checkout.
1.3 Returns and Exchanges
●How do I return or exchange a product?
Please refer to our Return and Exchange Terms for detailed procedures. Please make sure that your product meets our return requirements.
●Do I need to pay for return shipping?
Unless the item is defective or you received the wrong item, return shipping is usually borne by the customer.
1.4 Payment Methods
●What payment methods can I use?
We accept a variety of payment methods, including credit cards, debit cards, PayPal, etc. All payment information will be displayed at checkout.
1.5 Defective Items
●What should I do if the item I received is defective?
Please contact our customer service within 7 days of receiving the item and provide photos of the defective item and order information so that we can process a replacement or refund for you. - Contact Information
If you have other questions or need further assistance, please feel free to contact us:
●Email: gesfullc@geschic.shop
●Tel: +1 (346) 598-0045 - Disclaimer
The information on this website is for reference only and may contain errors or omissions. We reserve the right to change or update these terms at any time. Please check back regularly for the latest information.
Thank you for choosing GesFU LLC, we look forward to providing you with a great shopping experience!